Power You Can Count On

Our Linemen Are on Top of Things

The most important factor for businesses and residents alike is reliability. Maintaining a system of over 28,000 meters and 500 miles of high-voltage distribution circuits takes careful planning, continual investment and constant maintenance. Through investments in Smart Grid technology and our superb electric transmission and distribution staff, HBPW continues to perform exceptionally well on the most important reliability metrics used across the country: SAIDI, SAIFI and CAIDI.

FY2015 Reliability Metrics:

SAIDI: System Average Interruption Duration Index

 The total duration (minutes) of an interruption for the average customer.

SAIFI: System Average Interruption Frequency Index

 The average number of times a customer experienced an outage.

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