{"id":12,"date":"2019-11-21T03:25:28","date_gmt":"2019-11-21T08:25:28","guid":{"rendered":"http:\/\/annualreports.hollandbpw.com\/annualreport2019\/?page_id=12"},"modified":"2019-12-04T17:00:31","modified_gmt":"2019-12-04T22:00:31","slug":"letter-from-dave-koster","status":"publish","type":"page","link":"http:\/\/annualreports.hollandbpw.com\/annualreport2019\/letter-from-dave-koster\/","title":{"rendered":"Letter from Dave Koster"},"content":{"rendered":"
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As a public utility, everything we do is an investment in the community \u2013 continuously improving our city and townships. We don\u2019t answer to shareholders; we serve you. So, we lead with the best interests of our customers in mind. This Annual Report focuses on improvements in operations and investments in our community that we accomplished over the 2019 fiscal year which spanned July 1, 2018 \u2013 June 30, 2019.<\/p>\n
Holland Board of Public Works had a strong and steady 2019. We focused on maintenance and upgrades to our existing infrastructure. Maintaining our systems with pride results in reliability and cost control of our services. In this report, you will learn about ways we keep our system functioning<\/a> and reliable<\/a>.<\/p>\n Speaking of reliability, Holland Board of Public Works once again earned a Reliable Public Power Provider (RP3)\u00ae<\/a> designation from the American Public Power Association for providing reliable and safe electric service. The RP3 designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. It is a great honor to be recognized as among the \u2018best of the best\u2019 on a national level. Holland Board of Public Works received a perfect score on the RP3 application and received a Diamond rating, which is the highest of three levels.<\/p>\n All that Holland Board of Public Works accomplishes is a testament to our team. Our employees are some of the most dedicated community stewards that I know. Our workforce extends to a valuable internship program<\/a>, which you can learn about in this report.<\/p>\n